Research

We promote innovative teaching and conduct frontier research that benefits both hospitality and real estate.

Does the Appearance of Robots Matter to Customers?

By Wan, Lisa C. ,Associate Professor Co-Director, Centre for Hospitality and Real Estate Research,16 Jun 2022

CUHK research finds that customers prefer friendly-looking robots in seeking leisure-dominant information and competent-looking robots when seeking practical advice

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Sitting on a Gold Mine: Do People Spend More When Home Prices Rise?

By Yang, Yang (Zoe) Assistant Professor,06 May 2022

CUHK research finds that housing price appreciation leads to higher online consumption, less payment hesitation, less order returns and more online shopping activity during work hours

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Can Robots Be Used to Obtain Honest Customer Feedback?

By Wan, Lisa C. , Associate Professor Co-Director, Centre for Hospitality and Real Estate Research & Choi, Sungwoo, Research Assistant Professor,30 Mar 2022

CUHK research collaboration with leading robotics pioneer and Hong Kong hotel suggests service robots can provide help to hospitality operators in gauging customer satisfaction

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Space Tourism by 2024 a Growing Possibility in China

By Wan, Lisa C. , Associate Professor Co-Director, Centre for Hospitality and Real Estate Research,20 Jan 2022

Developments this year have turbocharged the race to be the first to launch paying customers into space

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