Research
We promote innovative teaching and conduct frontier research that benefits both hospitality and real estate.
Consumer Behaviour,Innovation & Technology,Marketing
How Should a Robot Talk to a Customer?
By Choi, Sungwoo, Research Assistant Professor,19 Nov 2020
Research reveals consumers prefer straightforward and clear direction in service encounters
Consumer Behaviour,Innovation & Technology,Marketing,Consumer Behaviour,Innovation & Technology
Can Robots Save the Service Industry from COVID-19?
By Wan, Lisa C., Associate Professor | Director, Centre for Hospitality and Real Estate Research,08 Oct 2020
CUHK research shows the use of robots in service industry may help reduce the perceived risk of viral infection
Consumer Behaviour,Innovation & Technology,Marketing,Consumer Behaviour,Innovation & Technology,Economics & Finance,Globalisation
Measuring the Tourism Impact of COVID-19
By Hu, Maggie Rong, Assistant Professor,18 Jun 2020
CUHK study confirms reduction in travel most pronounced in regions closest to an outbreak
Consumer Behaviour,Innovation & Technology,Marketing,Consumer Behaviour,Innovation & Technology,Economics & Finance,Globalisation,Globalisation
How the Wuhan Lockdown Significantly Cut COVID-19 Infections
By Yang, Yang (Zoe), Assistant Professor,26 Mar 2020
CUHK study reveals the mandatory quarantine of the virus epicentre reduced infections by restricting mobility during the early stages of the outbreak and that social distancing policies in other cities were effective in containing the spread of the noval coronavirus