Research

We promote innovative teaching and conduct frontier research that benefits both hospitality and real estate.

Consumer Behaviour,Innovation & Technology,Marketing

How Should a Robot Talk to a Customer?

By Choi, Sungwoo, Research Assistant Professor,19 Nov 2020

Research reveals consumers prefer straightforward and clear direction in service encounters

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Consumer Behaviour,Innovation & Technology,Marketing,Consumer Behaviour,Innovation & Technology

Can Robots Save the Service Industry from COVID-19?

By Wan, Lisa C., Associate Professor | Director, Centre for Hospitality and Real Estate Research,08 Oct 2020

CUHK research shows the use of robots in service industry may help reduce the perceived risk of viral infection

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Consumer Behaviour,Innovation & Technology,Marketing,Consumer Behaviour,Innovation & Technology,Economics & Finance,Globalisation

Measuring the Tourism Impact of COVID-19

By Hu, Maggie Rong, Assistant Professor,18 Jun 2020

CUHK study confirms reduction in travel most pronounced in regions closest to an outbreak

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Consumer Behaviour,Innovation & Technology,Marketing,Consumer Behaviour,Innovation & Technology,Economics & Finance,Globalisation,Globalisation

How the Wuhan Lockdown Significantly Cut COVID-19 Infections

By Yang, Yang (Zoe), Assistant Professor,26 Mar 2020

CUHK study reveals the mandatory quarantine of the virus epicentre reduced infections by restricting mobility during the early stages of the outbreak and that social distancing policies in other cities were effective in containing the spread of the noval coronavirus

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